Criticism

I often contribute to the team blog of the company where I work. It is fulfilling, where else can you blog at work :-)

In the past two days however, the team blog … specifically my posts have come in the spotlight. By a critic … the comments are coming from a different perspective, maybe by someone who has engaged with the philosophy and found it either too abstract or too disillusioned.

The outcome being that there is criticism about the ideology and some more criticism about the author. Personally speaking none of my blogs have ever attracted much traffic, so I never had to face much applause or critique other than my immediate circle of friends. Critique from an unidentified source, adds that element of mystery and even a little bit of surprise (Ohh!! Someone does read my stuff!).

What I have not picked up over the 4-5 years of passively active blogging I have done is … how to handle criticism. A post I recently found is pretty good and maybe it will help other bloggers as well, so sharing it here.

Appended —

Pallavi commented that the critique might just be a different perspective or a different opinion. The final choice of taking that is always upto us. I looked back at the comments I was getting, and have decided to take the new perspective and try something new on the team blog. Will update once I get the results.

Futurebazaar

In December 2006, we were working on an e-commerce portal aimed for the B2C segment. It was supposed to rival Amazon in terms of features, experience, technology … a very ambitious project. When doing market research for that project, we tried out many Indian e-commerce sites, actually shopped on some of them, and literally choose from the best of them the features we want to build. That was the first time I came across Futurebazaar. I bought a book, (Shantaram) from the site, the book was delivered in a week or so. I soon forgot about the site, little did I know that I was one of the first customers on the portal. Within a month or so, I got a mail from them saying so and also an invitation to their public media launch. Wow! My first media launch invitation!! Wheee!!

I look at the site now, almost 40 months later, and I can see how well they have evolved. No more the tacky-looking nested menus, distinct spaces which map onto their physical presences, interesting sales promotions (Lucky Wheel thingy), only products which they stock in their physical stores, support offered through their physical stores, etc. The way they have evolved their business from being a pure play online shop to a click and brick model is to be applauded.

Kudos to you Futurebazaar!!

Purpose needs to be actionable!

A friend’s cousin approached me recently. He wanted to enter the gaming industry and was essentially clueless as to what to do next. Since this career stream was startlingly similar to what I had started out with (this was at the age of 10 for me though), I decided to make his quest my personal crusade. Where I had taken up games as a form of entertainment, I decided to take up his case.

So I asked him as to what had he done to get closer to his purpose. Other than playing different games, he had done absolutely nothing. He was starting from scratch, towards a journey less travelled. Imagine sailing in an uncharted sea (non-mainstream career), without a look-out tower (lack of visibility) and without the sails (lack of skill-sets) to drive you ahead. Tough journey right? I pointed him in the right direction and gave him some actionables that would get him started on his path. I also asked him to build the right set of capacities before makes the jump to gaming as a career. There is a vast difference between playing a game and making one, between having an interest and pursuing one, between having a purpose and acting on it.

I ask myself and you, that is mere purpose without action enough then? I might have lofty ambitions and a strong purpose driving me … but am I acting on that purpose?

Learnings from start-ups

j0387194During my brief stint with eYantra, our foundation team did some cool stuff. We also made more than our fair share of blunders. I am just putting it down in one place, so that oth ers can benefit from our experience. On reflecting back, I am glad this happened because it was an eye opener in more senses than one. It was also a stint which significantly boosted my confidence.

I worked there for a span of two years, and had to come back to Mumbai because of personal reasons. What happened after that I only came to know through small and infrequent chats with the employees there. Enough to realize that I need to share this with everyone to benefit from the collective’s insights.

The Do’s

  • Have high levels of energy. It’s your baby, only you can make it happen and no one else. If this requires sacrificing lazy Saturdays and Sundays, then so be it.
  • Your core team can make the difference between a failed idea and a successful venture. Their group dynamics is very important for your venture to succeed.
  • Weekly meetings to keep everyone upto par on different tracks. I think this becomes more important with increasing members in the team.
  • Show a sense of direction, and be integral to your vision. If you falter, your team looses faith in you. Soul searching (if any) should be done with as small a team as possible.
  • When in doubt, discuss. Come to a common agreement with the team to move ahead.
  • Be starkly honest to the first set of your employees. Treat them like family. If you are a product oriented firm, then your product development team is to be treated with the utmost respect.
  • Get some market traction before your product is ready. That way you will already have a ready buyer for the product.
  • (appended) Find differentiators and expound them in the market
  • (appended) Believe in your idea. If you don’t believe in it, then no one else will

The Dont’s

  • In an e-commerce setup, all the divisions are important. One cannot run without the other. Treat them likewise.
  • Under-commit but don’t over-commit. Your reputation is at stake e.g. if you promise someone biryani and deliver daal then it won’t be appreciated, but the other way round, you will have a satisfied customer
  • Don’t expect your employee to show the same amount of commitment that you have. You have equity, they don’t.
  • Confounding your employees with that variable performance bonus … it’s more of a disabler (suggestions welcome here). (amended) If you still want to have that variable, then have complete transparency in how it is calculated, and give your employees a chance to perform by including it in the next round of appraisal.

The list will be re-visited upon and your comments will be integrated into this. Thanks in advance.

Manish Saini writes –

Don’t reduce the pay of your urrent employees in the pretext of the variable, rather introduce as a part of your next round of appraisal.

Ranjith Boyanapalli writes –

DOs would be to “find a valid differentiator” and have your “goto market strategy well in place”.

Mayur Pathak writes –

Every idea needs its own time and grooming. It is important to be persistent enough. Take suggestions though, but dont rely on them. Dont give up just because you lost patience or because some one said so. Come to the office every morning thinking this is going to be the best day ever.

don’t reduce the pay of your urrent employees in the pretext of the variable, rather introduce as a part of your next round of appraisal

Rise of Nations

Rise_of_Nations I started playing Rise of Nations during my post graduate days as a student. The second year of post grad was filled with high energy bursts of activity followed with lazy days of meandering nothing. Lazy is an understatement here. Anyways, I found the game interface slick, experience interesting, but the sad part was that the computer always ended up kicking my a$$. I was playing the game the way I used to play AOE. That was’nt enough. Why should I build another town when the one that I have is well secure? In the midst of placements, and general frolicking, I soon gave up the game. I started playing the game again almost 4 years later, this time with friends who were a whole decade younger to me.

The multi-player environment followed by the zest to get better and better (not to mention the competitive levels of the other players, you know who you are :-)) egged me on to find more stuff about this game. In fact TIME magazine has done a piece on this game and how it enables elder people to slow their mental decline. Next time someone asks me why I play this game, I simply say – capacity building ;-) (I hone my multi-tasking skills!)

3 idiots & i-become

3-diots I read Chetan Bhagat’s novel, enjoyed it … but sadly the book lacked a certain message. It’s either that or it’s been 3 years and I dont remember the book very well. 3 idiots is a stark contrast.

The basic plot is the same, but once you go in the details, both the stories are distinctly different.

One of the central themes of the movie is about following one’s passion. To aim for excellence and not for ability. The scene where Aamir Khan talks about being well educated and not well trained is a must see. I can really identify with that, since its very much related to a vision that I am currently working on.

This is i-become.

i-become is about realizing your career not as a place just to earn money, but as a place for following one’s passion by utilizing one’s full potential. The way Madhavan decides to follow his passion for Wildlife photography, so should each one of us aim for our aspirations. Without a purpose, a goal, an aspiration … life is nothing but a empty shell.

What do you think?