So you fcuked up! Move on!

I would like to take a view au contraire to the recent global meltdown. With most of the companies looking at slicing off their costs by targeting their cost centers … they are doing a big mistake. What they should focus on, is how to monetize their cost centers … how to turn their cost centers into revenue centers. Instead, what do we see … job slashing … 1000 sacked! … 50000 sacked!! How is that going to help you? Yes, in the short run, your Quarterly statements might be able to absorb the hit the financial crisis has had on your revenues, but in the longer run, you have just sunk deeper into sinkhole that you are trying to rise from(pardon my french).

The entire reason why companies are seeing the financial crisis is because the finance giants were not cautious enough in making the investments on which they bet their proverbial asses, and are now reeling with the losses. So you screwed up … big time. It takes a great man to admit his mistakes, it takes an even stronger man to move on. In Hindi there is a phrase … agar yeh nahi to wohi sahi.

Organizations are there to do business, and there is business to be done. If the world says that the total amount of business has gone down … well they have to be wrong :) … or they are not just looking in the right places. So what if Lehmann Brothers closed up … what if AIG has gone for a second round of rescue … there are other firms who will step in the shoes of the fallen ones. Global business … the show … must go on. Where to look at business opportunities one might ask – see a problem, fix it … can it be simpler than that?

So lets see the world back on its feet and totter to the trot that we were used to seeing.

We need more products

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With the changes in the US economy, India is feeling the ripple effects pretty early on. Even before the financial giants announced to the world that they are either wrapping up or being taken over, the Indian IT sector knew that times were going to be hard. Layoffs are bound to follow. The dotcom bust 2.0 is here :-). I had earlier written about this on my previous blog. A senior management professional at TechMahindra had predicted this as early as August 2006.

If you see the graph above, the dependence of the Indian economy lies largely with the Service sector, and that dependence has been growing constantly over the past years. We had the green revolution to bolster our agricultural sector, over the past decade, we have seen the IT revolution, that has significantly bolstered our services contribution to the GDP. I know this is obvious to most of you … but did we all see it coming? And if we did see it coming, then how come none of us sat up and took action.

Would we now try to start a belated industrial revolution, giving more priority for a product-based economy instead of a service-based economy? Can we see the contribution of Indian industry to our nation’s GDP increase? Or will our aam aadmi continue giving service to the firangs, depending on derived demand to earn his daily bread.

Smokers Beware

cigarette_burning I am generally a tolerant person, but I have decided to step up my protest against smoking. Quite a few of my friends smoke (you know who you are!!). Is it not unfair, to smoke it every day, it’s almost criminal. You are not only killing yourself (which is OK with me), but you are also polluting the air for your peers. Thankfully most of the people I know are considerate enough to remove themselves off the premises and go for a smoke. Out in the office corridors, or just outside the restaurant, et al. Have I got some news for them!?!

From Oct. 2, 2008, the Government of India will put a ban on smoking on private AND public premises. Punishable with a fine of Rs. 200/- (to be hiked to Rs. 1200/- soon). These fines can not only be exercised by policemen, but also by school-teachers, bus drivers, motor-men, social workers, etc. Restaurants who have a smoking section will have to keep that in a separate enclosure with a separate ventilation. Employers will be fined a heft Rs. 5000/- per employee. Whoooweee!!! I hope they increase the tax on cigarettes as well.

Let the smokers burn in their own heaven!! Sing the song with me fellows – Bh3nch0d Sutta, Sutta na mila …

Gearing for the future

Are we gambling too much on the Knowledge Industry? Manmohan Singh recently announced that the eleventh five year plan would be centered around increasing the infrastructure (read institutes) for a knowledge based industry. That translates into more IITs and more IIMs with the generic mix of IISCs and IIITs thrown in as well. Effectively graduation and post graduation are been given more focus here, aimed at churning out more skilled labour and management students for corporates to come to the nation and setup bases; cost effective and efficient.

But, is this not increasing our dependence on the IT sector? Whenever the INR rises against the USD, the Indian IT sector plummets by a few percent … its obvious, direct PAT is taking a hit here, for the entire industry. Stocks of all the big IT companies see a dip. When the Rupee saw a 17-month low, the IT sector saw a cumulative 0.86% rise, the big firms’ stock rose by as high as 2%. So whenever I want my INR goes down, my IT sector does well … meaning more business … meaning more exports … meaning more employment … meaning higher cumulative disposable incomes … meaning higher GDP … meaning economic development … meaning more imports (assumption here, but generally higher disposable incomes lead to higher imports – correct me if I am wrong) … meaning INR rises back. Would it be not great if the finance minister could use other industries for balancing the economy?

Politics v/s Economic Development

I just read this, only in Bengal can this happen … maybe in Kerala as well. But at least the South Indian states have realized that reform can only be ushered in through economic development of the state.

If it is good for the country, does that justify sacrificing the lifestyles of a small segment of the populace? Logically speaking, I would say yes, but as the marathi saying goes – jyachi jalte tyalach kalte. Sometimes the ruler does have to make hard decisions, and those are the times when the opposition party is waiting for … to make a big hue and cry for garnering more votes.

Ughhh! What a mess … It really is surprising that how governments get anything done.

Remember the Teacher

I was reading my feeds when I came across –

A Teacher on the Front Line as Faith and Science Clash and Now THERE’s a Teacher

Takes you back to movies like To Sir, with Love, doesn’t it? Just that the students are not half that bad. What often moves or works against the teacher are the preconceived notions of the students. In our lifetimes as students hell bent to finish the term as soon as possible, we sometimes forget the main task at hand – knowledge and learning.

I remember one of my Services Marketing professors in this regard, Prof. Ram Kumar, who was the faculty at IIM-A. In the second lecture, he gave us senior students as quiz, one simple question – “What is services marketing?”

Having finished our preliminary year with a lot of poppycock, we had learned the management mantra and more than eager to try it out. At the end of the quiz, Ram Kumar made us write a textbook definition of the same, 20 times on the back side of the question paper. Honestly, I felt like a school kid. The only thought that was going through all our collective minds was – “This is what they do at IIM-A, huh?” or “All this effort for doing this?”. The rest of the course was awesome, with presentations and assignments which made us think … no, really think. Come out with ideas, collaborate, discuss the merits and demerits of different services, and most importantly, learn to ask the question Why?

At the end of the course, the last session had us sitting in the class, with one minor change. The class’ mike was attached to a mini stereo system. Our disastrous quiz papers were distributed amongst the class … I was staring at my bad handwriting and wondering, what am I to do with this paper? Ram Kumar, then hit the stereo’s play button … and asked us to tear up the quiz sheet where we had expressed our rote learning and throw them in the air. The background music was – Another Brick in the Wall by Pink Floyd.

Tearing up a piece of paper never felt that good.

Facebook or Orkut?

social

I was mulling over Alexa this weekend, when I decided to compare the web traffics of the three networking sites; facebook, myspace and orkut. The annual traffic graph revealed an interesting picture I must say. The myspace traffic is more or less constant with its brief set of fluctuations, Fox Interactive Media should be a happy puppy. Their market share has remained solid,whew!!

But look at orkut and facebook, facebook (in red) has been steadily growing from milestone to milestone, and recently was crowned as the top social network site on the blue nothing (that’s the internet). The sudden spurt you see in all the curves, I think its the announcement of Facebook, when they announced their predator safegaurds. Remember that time in May, when a youth in India was kidnapped by some strangers through orkut? Well, could that explain the sudden dip in orkut traffic?

Strangely, during that time, orkut went the facebook way by having a few orkut apps, could this culture shift have thrown more traffic towards facebook?

I know a lot of people have not put too much thought into social communities, et al, but community management and monetization of the same is the only revenue models for both orkut and facebook. I wonder whether the orkut product manager is breaking a sweat on this? Incidentally, the orkut development and engineering team has shifted entirely to Brazil, where it is the no. 1 social networking site.

Addendum

I don’t know how he came across this blog, but Gaurav Dua gave a very logical explanation for the sudden dip in the traffic. If you see the Orkut url, then for Indian users it is nowadays orkut.co.in, same for Brazil, hence the traffic figures have dropped to 33% (approx.). I feel like such a dunderhead :-)