Tag: services

  • The difference between a Good vendor and a Great vendor

    9 months into this business, here’s a gem of a lesson that I have learnt. It’s good to have vendor’s guilt (you need to be clued in on Amit’s blog for this term, he is going to┬áhas shed more light on this – Vendor’s Guilt). It keeps you on the edge, it makes you deliver […]

  • Indian Services: A bleak future

    With the Indian economy shifting from an agrarian focus to a service-based industry, a lot of foreign investors are attracted to the nation. However, the sustainability of this is under question. As service experiences from bad to worse and consumers are crying bloody murder in the courts, how will the Great Indian Dream be achieved? […]