If you have read Mario Puzo’s Godfather, then there is a lesson to be learnt on Knowledge Management. Don Corleone knew the best methods of collaboration. One of the first scenes in the book is when a pall bearer comes to the Don with his problem. The Don welcomes him with open arms, and listens to his problems. Then he chides him about not coming earlier and most importantly not recognizing Don as his friend. He accuses the man of becoming the Don’s friend only in the time of need. Then he solves that man’s problem. The same guy comes to the Don’s use when his own son (Sonny) needs a proper funeral. But that’s not the point of this post, is it.
Successful collaboration between multiple people requires – co-operation amongst the people who have proper skillsets. Don Corleone knew whom to choose for which task, and how to get it done.