A fortress of regulations

For the past 6 months or so, I have been involved in building up a fintech based business. You might have seen me post about real estate and how the young Indian workforce needs help to own a house. This organization is HomeCapital which provides home down payment assistance for first time home buyers. In fact, it’s India’s first home down payment program.

The product itself is pretty unique and involves a bit of financial engineering. It’s an unsecured personal loan made available to the home buyer at 0% interest. To know more feel free to drop by our office for a chat and a cuppa!

Business traction and growth

The business is doing well and therefore it has quickly attracted a good set of investors. As we are gearing up for a Series A run, one of the question that I am increasingly seeing in conversations is this –

What technology barriers to entry does your business have?

The first time I heard this question, I was stumped. It’s not as if the core product was a technology driven product. Given enough time and money, any competent person should be able to build any of the following systems –

  • Loan origination
  • Application management
  • Loan management
  • Customer Relationship Management

These are business support systems, and they will never be a technology differentiator. The simple reason being that there are too many service providers and SaaS products out there which provide alternatives for them.

Yes, I could always claim a better UX, a robust and secure system. However, these are fast becoming hygiene factors and thanks to cloud based solutions fast becoming a commodity.

How does this impact a relatively new industry?

Read on. It’s a good case of how the mayor of Paris has decided to take matters in her hands in order to stop an overcrowding of a young industry.

There are a dozen electric scooter companies operating in Paris right now. There are so many that the Mayor just announced that she will reduce that number to three with new rules for electric scooters in Paris.

via Low (No) Barriers To Entry — AVC

Artificial barriers are being constructed in order for three of the businesses to be sustainable. The young electric scooter industry is being protected in this case by Paris.

Very similar to this, the FinTech industry in India is relatively young, and the Government of India has taken an active interest in this. One of the instances where the banking and lending industry in India was protected was where RBI drastically changed the P2P startup landscape by limiting individual investors to 10 Lakh INR.

Most developing countries are taking this approach for multiple industries. A wait and watch approach with a beady eye on the innovations and changes ensures that most policies that are being passed are in situ with the economic environment.

Protecting lush markets

What the mayor has beautifully done is protect the largest european market of electric scooters. One reason for more than a dozen startups to spring up in this market was that it was fairly easy for someone to join a business, learn the ropes and then start on their own. However, what will happen if one of these fly by night operations were to suddenly go down under? Suddenly the entire market starts stumbling. Would you as a governing body allow this to happen?

No. I would rather have 3-4 stable operators providing this service as opposed to 12-15 firms. It’s regulation, yes. It’s against the natural laws of economy, yes. However, it is being done to protect the market. Over a period of time this triopoly will try creating a seller’s economy, however the regulation will ensure that no one player can generate super normal profits. This creates a pretty strong barrier. An impregnable fortress of regulations that cannot be overcome.

India and FinTech

If you now look at the FinTech industry in India, then there are many regulations. This is not so much a concern as much as the fact that these regulations keep evolving as the industry evolves.

Take the fact that since September 2018 the Aadhar based KYC norms have come to a standstill. It is only last week that the RBI has allowed for e-KYC to be re-initiated. Now through in a recent trend such as DeepFake in their, and now you have regulators in a dizzy. What the major players in banking and lending are doing is looking up to the regulator to take decisions … these decisons are being taken over a long period of time (approximately 6 months in the case of e-KYC).

That’s two business cycles. Enough time for an upstart to start-up. India is a lare country and we haven’t really started making fintech products for the 66% of the non-english speaking Indians. There is hope of growth there, and hence the regulation barriers will be slowly built in that area.

Is a barrier needed?

A barrier to entry is needed when the market becomes small and the players have to compete for transactions. However, what is unique about billion people economies such as India and China is that the sheer volume of users is so high that there is always room for more.

Even in such a space where every month there is a new lender or two cropping up, the Indian real estate and lending space still remains under utilized. Housing for all still remains a distinct dream, and until then, instead of building barriers, perhaps we might want to think about building bridges.

Game Theory in Dating, more towards understanding Nash’s Equilibrium

Game Theory is a fascinating subject. Especially when you take it out of theoretical economics and start applying it to human collectives.

I had written about applying Game Theory to SEO, a competitive field, where the more important point was to have a strategy and keep evolving instead of having a static winning strategy.

Game Theory in Dating

Do we really need to do this?

Yes, because applying the concepts helps us to understand some of the product features (Superlike for instance).

More importantly, in a space where the one currency both the members of the dating app has, is attention. That’s the time spent with your significant other. In an ideal scenario this would be equal. This is the Nash Equilibrium state.

Nash Equilibrium in Dating

However, the more men you have in a dating app (Tinder has 60% men global, in India this is all the more skewed), the more dynamic would be the state of the Nash equilibrium. Data from Tinder has shown that men are twice as more active on such apps.

The reason behind this is simple, men are spending more currency (attention and time) to find that ideal person on Tinder. Unfortunately, because the number of men is more on the app, the amount of attention an average man would have to spend will keep going up (since the Equilibrium is unbalanced).

Nash’s equilibrium is a simple concept that helps economists predict how competing companies will set prices, how much to pay a much-in-demand employee and even how to design auctions so as to squeeze the most out of bidders. It was developed by John Nash, the Nobel Prize-winning economist and mathematician, whose life story was told…

via Why we need a dating app that understands Nash’s equilibrium — Quartz

So what?

The next time you are on such an app and if you are a woman, don’t be surprised if you are hounded by men. The equilibrium will never be reached unless you have the same amount of men and women on the app.

Take this concept and apply in real life.

In a country such as India, where sons are preferred (there I said it, and it’s not politically correct), the gender ratio in population is skewed. The Nash Equilibrium is also getting badly skewed.

You have to woo and court your significant other, not just because it’s romantic, but because it is required!

Game Theory and SEO

This blog has been my place to articulate my thoughts, to propose experiments and my views on multiple topics. Having said that, this is one such piece.

I would love to hear your views about this and feel free to scroll down to that comment box and leave a line (or two).

What is Game Theory?

Taking the excerpt from Wikipedia –

Game theory is “the study of mathematical models of conflict and cooperation between intelligent rational decision-makers.” Game theory is mainly used in economics, political science, and psychology, as well as logic, computer science and biology.

In this piece, I am proposing that we can use the basic precepts of Game Theory and apply them to SEO strategies as well.

Originally, it addressed zero-sum games, in which one person’s gains result in losses for the other participants. Today, game theory applies to a wide range of behavioral relations, and is now an umbrella term for the science of logical decision making in humans, animals, and computers.

In Search Engine Optimization, for a particular query search, only one site can be at the top. At the cost of the search visibility of other sites.

Ergo, SEO is clearly a zero-sum scenario.

Wait, isn’t this between two players?

That’s what we construe of Game Theory … and more importantly with Prisoner’s Dilemma. However, in the real world, and in almost any market driven environment, there are always multiple players.

Such scenarios are referred to as n-person games, or in Gaming parlance – multi-player games. This gives way to something we define as Evolutionary game theory.

What is Evolutionary Game Theory?

Evolutionary game theory considers games involving a population of decision makers, where the frequency with which a particular decision is made can change over time in response to the decisions made by all individuals in the population.

So, in SEO the strategy that I can adopt at any point of time is suspect to change, and over a period of time, most players who are working on their SEO would tend to change their strategy and evolve their approach.

In economics, the same theory is intended to capture population changes because people play the game many times within their lifetime, and consciously (and perhaps rationally) switch strategies.

Ditto about SEO again. In textbook style, I could say don’t do Black Hat. However, you know it and I know it … that at some point of time in our lives we have done Black Hat. Yes yes yes, it doesn’t work and you have to pay the price, but we still have gone ahead, haven’t we?

This change in tactics, resulting in evolution of market dynamics effectively ends up changing the winning strategies of the game. A research article that talks about how the competing strategies change within a network of decision makers is available here.

To read more on Evolutionary Game Theory, here is the wiki link.

Rituals and Evolutionary Game Theory

One more interesting characteristic that mathematical biologist John Maynard Smith realized when studying the behavior of game theory in communities was that in biological communities (his research was based on Darwinian concepts and survival of the fittest) most of the players did not focus on their strategy as a winning one, but treated their strategies as at a ritualistic level.

Ergo, for most members of the population it was not important whether they were engaged in a competitive and winning strategy, but rather that they were engaged in a strategy in the first place.

Wait, what?

Let me rephrase that statement.

Players involved in playing a multi-player game, where the game itself was changing constantly, the winning strategy was not important for players.

So much, as having a strategy in the first place.

Uh, I thought this was going to be on SEO

It is.

In a game of lets-get-on-top (on Google), all of us marketers are running circles trying to figure out the best SEO strategy.

We have seen many of the oft-quoted paradigms here –

  1. Content is king
  2. Great Link profiling
  3. Black Hat

What I am proposing is that it really does not matter which step you take … as long as you decide to take a step as per a strategy and then choosing to evolve your stance after you find out the result.

 

Price of information

Rajat Gupta, the head honcho who was caught in the scam with Rajaratnam, the fund manager of Galleon. Little do we realize what was his crime … his crime was to provide information that he was privy to, to the hedge fund manager. In a world where markets are made on information asymmetry, the price of information can sometimes be very high. Rajat  Gupta who had pleaded non-guilty had to provide a bail of 10 million USD. That’s whopping … but what’s worse that his otherwise impeccable profile has now been embellished with the marks of corruption and scam.

I am sure that over a period he will reach a compromise agreement with his organization. In case if you do not know what compromise agreement is, then click the link. The price that the top guy paid for this is with a dream career. A career path which most IITians only dream about. The question is, were the risks taken by the duo really worth this? Are there other modern Gordon Geckos out there who trade their integrity for hard cash?

What is the sad part from this story is that this one mistake shadows a lifetime of achievements. Being one of the only 5 non-media people in the world to interview the Prime Minister of India, being an advisor to the United Nations … all now lies in ruins of shame and regret. The ripples of this fiasco will shake some of the most well known educational institutions in the country … right from IIT Delhi and IIM Ahemadabad (where he graduated) to ISB (which he founded). Places where values such as Ethics and Corporate Responsibility are given the utmost of importance in pedagogy.

Was this price of information really worth it?