On why the Beatles seem to have written the soundtrack for every possible human experience, and why that body of work still holds up.

Every company claims to be customer-oriented. The gap between the claim and the reality is one of the most reliable predictors of failure.

On the Marathi concept of savalee — the shade of a great tree — and the patience required to grow into what you already are.

Neil Gaiman’s fairy tale for adults, beautifully filmed — a film that knows what it is and delivers it with wit and warmth.

On bandwidth as metaphor — personal, cognitive, emotional — and what quality of service looks like for a human being.

Ellen Page’s performance holds together a film that should not work as well as it does — smart, funny, and genuinely moving.

Microsoft’s commitment to Acid2 compliance in IE8 — and why it mattered after years of IE6’s legacy destroying developer productivity.

On placement season numbers, what they do and do not mean, and the concentration of talent in a narrow band of sectors.

On the Marathi word for a wild, uncontrollable bull — and what it means when applied to people who will not be tamed.

On what half a billion downloads actually represents — and why Firefox’s success mattered for the open web.