Why hitcounters are a waste of script?

A simple search on Google about hitcounters would lead you to literally hundreds of different sites which offer pretty looking widgets which display a counter in your site. The question is do you think that the number really means anything to you?

What are hitcounters?

hitcounterHitcounters are simple scripts solely created for measuring one thing only. The number of hits you are getting on the site. They are included in the HTML script so that when your site loads, the hitcounter records this as an increment to the total hits on your website. Yes, if you are interested in web analytics, hitcounters are a cumulative measure of pageviews. Thats it.

There used to be a time when web analytics was based purely on parsing server log files and crunching them into numbers. During this time having a hitcounter had a great value (since you would not be required to do the heavy lifting of understanding which page had which files and then parsing the server log). This is the era when these hitcounters really flourished … in fact in the pre Google Analytics days even I had tried a couple of these hitcounters. That’s around a decade back and things have changed.

So what has changed about hitcounters?

With the onset of free web analytics programs such as Google Analytics, Clicky, Mixpanel, you can measure far many things than a simple pageviews metric. In fact the pageviews metric these days is almost meaningless. Hitcounters these days serve only as a source of eye candy on the site … an eye candy which is a sidebar/footer widget at the best or an eyesore at the worst.

There is yet a diminishing population of website owners who still brag about this metric and hence go ahead to put this script on their HTML.

Why do I have against hitcounters?

I do not have any personal vendetta against any hitcounter script. However, think about it … you are adding a script to your page … this impacts your page loading speed. If this is scripted correctly, then hopefully it will not add to your web page loading speeds … if this some random script you have found on the internet, then it might as well be a backdoor for a malware.

A cumulative number is just one data point, instead if you tracked how this is growing, then you could eek out some insights from this number. What about tracking how a user is visiting your site across multiple visits? Naah … this functionality is simply not there in hitcounters! What about e-commerce tracking? Well … not there either. As I said before, it only counts pageviews and shows it in a styled manner. That’s it.

In short, at best it increases your web page loading times. Is that silly looking counter then really worth the cost you are incurring?

My answer is a resounding NO.

I have a hitcounter on my site!

Well there are two approaches you can take. The first is to discount what I have said in my post and go ahead on that dark road.

The Dark Road - Matrix

If you go down that road, forget you ever read this post and live happily in the land where everyone counts the hits on their websites.

The best part about a cumulative metric is that it will never dip!

The other road from here is the road towards enlightenment, towards data and correct measurements. Towards Google Analytics and other tools which will help you measure each and every aspect of your site’s visitors. Here’s what you need to do to take this path –

  1. Remove that hitcounter widget from your site
  2. Register for a Google Account and go to the Google Analytics site
  3. Register your site on GA
  4. Include this code in your site’s template
  5. Start measuring!

In this journey you will come across many hurdles and questions, however on this road you will find other travellers who will have mastered those hurdles and they will be more than happy to help. Have fun and enjoy developing a richer understanding of web analytics!

Custom Reporting in Google Analytics

Google Analytics rolled out more than 5 years back, and it has been rocking ever since. The first free enterprise class analytics seemed to keep on adding more and more awesome features every year. Especially after the acquisition of the Urchin tracker system, GA has been the de facto analytics system for all websites.

Of course for the more seasoned people out there who cannot get their exact set of data from GA, there are other niche analytics products. In fact Avinash Kaushik has an entire chapter dedicated to this in his kickass of a book Web Analytics: An Hour a Day (I recommend that you do read this!!)

I have been seriously working on GA for about a year or so now and the more I use this tool, the more I learn about how little I know! That’s the thing with knowledge, by the time you know a lot, you think you know very little. I wish if the other way was true as well :-D

The thing with GA and what turns off most people is that the sheer volume of data it can show in those pretty little orange pages is a lot. So a cursory glance gives you loads of data, however to get an insight, you have to sift through this data. Create segments, look at those segments and search through various different reports to find that one insight which will help you drive more traffic, more leads, more sales to your site.

This is where Google has shone their brilliance, they have allowed web developers, analysts, webmasters and business intelligence guys to actually work together and create custom reports, custom segments which can be shared. Yes, so I can burn the midnight oil trying to find which content works best for my site … however if I had to do the same for another website, I would have to re-create all those steps all over again. What a colossal waste of time! But now, I can simply share that report/segment and voila!!

In the next few days, I will be sharing more custom segments as well as custom dashboards which you can simply import in your Google Analytics and start right off!

Google Analytic’s URL Builder

Aside from being EduPristine’s CTO, I also happen to be my company’s webmaster. I really do not mind this task, in fact I think its one of the most under-rated jobs out there in the market.

The cool part about this role is how closely you have to work with the Google ecosystem of Analytics, Adwords and Webmaster tools. The thing about Google products is that many people might know about them, but how many of them use it the way they are intended to be?

In my quest to find the right person I have interviewed so many professionals, that its not funny. Almost all of them put everything but the kitchen sink on their resumes. That might be a good idea, but they all of them come down crashing in the interview. A royal waste of time.

In case if you want to differentiate yourself from the horde of wannabes out there, this is one of the things that you have to know!!

URL Builder Tool

Here’s the link to the tool.

* Ta-da! and all the fanfare *

What this tool allows you to do is allow you to track a segment of the visits which are generated on the provided link to be tracked as an individual campaign! The reason why anyone should be excited, is that now you can slice and dice all incoming links to your website (provided you can alter the incoming links).

Some of the ways in which it can be used is –

  • Tracking a segment of your traffic which is coming via an online-ad – For example, I could put a banner ad on Timesjob, or some site. I could also have posted a job posting there with my website’s URL in the job description. Now instead of relying on the simply the data from Referral traffic to measure the ROI of this ad campaign, I can give them a generated URL and track it without worrying about any other source of traffic
  • Email Campaigns clicks can now be tracked as a segment. With a little help of Goals and Conversions, I can calculate the ROI on a per email basis
  • You can even measure the effectiveness of traffic being generated from different properties on your website

Well, this is just the start, you can go pretty much wild with this tool. Just remember folks! Slice and Dice data for better control and tracking.