Category: Work

Predicting Business Cycles

Prasad AjinkyaLeave a comment

Back in August 2006, I had written a post on Dot Com Bust 2.0, sadly rediff BLOGS has a bad way of storing posts (week-wise instead of it being individual posts) passed away into oblivion.

Revisiting that post was an interesting exercise, an excerpt –

Do we see history repeating itself? A sudden surge in this Dot Com 2.0 demand, people are already teeming in to cash-in on this new opportunity. Do I start off a firm of my own and try to do the same. Is this risk / venture enough to sustain me through the impending bust? During my induction at TechMahindra, there was a fellow from the top management who was wizened enough to predict that the next bust is going to come in the year 2009. We laughed it off back then, I am not laughing now. Maybe, the dot com bust might relapse, and why not? Fortunately, IT in India is not just about web development anymore. We will pass through this. But will my dream of starting off on my own do the same?

Full marks and respect for that top executive.

Resume tips: Putting the right foot forward

Prasad Ajinkya8 Comments

We always keep talking about customizing one’s resume to match the job we are targeting. In order to understand this better, I posted a question on the HR forums on LinkedIn.

Findings as follows –

  • If you are a Fresher
    1. Focus on projects and seminars, do your homework on these parts
    2. Do not forget your academics, and also the institute you are graduating from
    3. Extracurricular activities make a difference between a bland resume and a resume with a personality matching yours
  • If you are an Experienced Professional
    1. Relevant experience
    2. Team management skills
    3. Job stability
  • If you are aiming for a Senior Management position
    1. Leadership abilities and team building skills
    2. Richness of experience and high bandwidth of skills
    3. Crisis management

What do you think? Feel free to add to the LinkedIn discussion or through comments below!

WordPress Theme!

Prasad Ajinkya1 Comment

Created or rather tweaked my first WordPress theme ever. Have taken the Magazine theme and with the help of Angad worked out a flashy new theme for our latest blog at work.

Interesting to note that many people do only this for a living and some of the themes fetching a whopping $200 per piece. Makes me want to learn WordPress as an engine and contribute (eh … loosely using the term here!) to the WP community.

Technology and Faith

Prasad Ajinkya2 Comments

It’s times like these when supporting a good cause gives you fulfillment. When you make a difference by adding to the cause … not monetarily, not through force but through faith.

A friend recently made the leap of faith from Windows to Ubuntu, you can read her first hand review here. It does include the slight apprehension, the initial teething problems … but the story also has elements which make it a good technology script … the need, the learning curve and the triumph!! Here’s an excerpt –

It’s been a month since I first grappled with the overly sensitive mouse pointer on my brand new OS. Having solved that and many other problems (whether by exploring the functionalities, or plain screaming murder at Prasad and Ankit – our IT-literate friends), I seem to have adjusted surprisingly well to it. Phantoms of Linux have turned out to be bigger than Linux itself. Its fast. Its intelligent (use it and you’ll see what I mean by that). It has multiple workspaces. Which means you can chat and browse on another workspace without those irritating colleagues, who have the habit of peering into your screen and shaking their judgmental heads, ever finding out! So far, so good!

The point I am trying to make is that often people will sit on the fence when their knowledge about a technical product is low, the goal then is not to push the product, but to give as much information as possible but wait for the user to make the leap of faith.

I see this happen at work almost every day … we call it creative faith. The technology involved may not be related to computers, but it can be as abstruse if not more. So, the next time you are involved in selling a complex solution, try some faith instead.

The Hell Curve

Prasad Ajinkya12 Comments
The Hell Curve
The Hell Curve

No, I deliberately wrote it as Hell instead of Bell.

Managers who have run teams must surely know this model. A friend of mine works in one of the top IT organizations this country has, every year he worries incessantly about how he is going to survive appraisals. Not his own, he is consistently in the top 10% of the firm, but his teams.

They carry out appraisals using the bell curve in this organization … that means in any project team, someone has to be top performer, someone has to be average and someone has to be in the bottom 10% … survival of the fittest in this corporate jungle … that’s the rule.

The problem with this rule is that managers are forced to take under-performers and average team members as opposed to top performers. This is so, because when appraisal time comes, he cannot appraise everyone as a top performer. So if he has more than 10% of his team putting their hearts into the project, then after a year, someone will get an unfair assessment … someone will be disappointed in his superiors. Someone will get disillusioned. And that someone would be reporting to the manager who appraised him.

The only solution available for the manager then, is to select a mediocre team and hope that they deliver the project. An entire organization that runs on mediocrity!

My question to HR personnel then are two-fold –

  1. Why the bell curve?
  2. What will you do if the curve becomes skewed (towards the top performer side)?

No risk, No return

Prasad AjinkyaLeave a comment

Or No pain, no gain … the adage holds, is what empirical data says. A working paper by Harvard Business School presents its findings on human capital, performance incentives and ownership models.

Do different kinds of firm ownership drive the adoption of different managerial practices? HBS professor Raffaella Sadun and coauthors focus on the difference between the two most common ownership modes, family firms and firms that are widely held, namely that have no dominant owner. They find that the greater weight attached by family firms to benefits from control induces a conflict of interest between family-firm owners and high-ability, risk-tolerant managers. Key concepts include:

  • Family firms systematically offer low-powered incentive contracts to external managers compared with widely held firms. The differences are economically large.
  • Where incentives are more powerful, managers exert more effort, are paid more, and are more satisfied.
  • Firms that offer high-powered incentives are associated with better performance. This result holds even after controlling for the type of ownership.
  • Economies where family firms prevail because of institutional or cultural constraints are also economies where the demand for highly skilled, risk-tolerant managers languishes.

What this study suggests, is that to have high performance managers, organizations should employ the high powered incentives (this may not be as simple as cutting the current CTC of an individual into fixed and variable components). The last finding suggests that economies (and even societies) where family firms are prevalent (take Marwaris or Sindhis), the risk-appetite may be lesser. The first set of findings is also interesting since it is related to satisfaction.

So the next time you are considering a job, maybe these tips might help you evaluate that job slightly better –

  1. Is there a variable component, is the calculation of that component completely transparent?
  2. Will you be empowered enough to take risks and get the job done?
  3. How mediocrity based is the leadership? (As in, is the leadership attracting the best talent, or the talent which can be ordered around)
  4. Is your work ecology risk tolerant Or does it always stick to the safe path?

Value of copy

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Copy as in the written text. Often organizations do not realize how important a properly worded message can be. If the communications department does a muck-up of the job, then the intended audience misinterprets the messaging.

At work, we were discussing the entire content cleaning and re-wording of our marketing communications. Anyone who has been to our flagship portal would realize that the learning curve required to understand the concept and use the product is quite steep. During this discussion, we learnt the Study Technology that Scientology proposes. I thought that I might share this with you.

Scientology states that there are 3 barriers which stop an individual from studying a particular topic –

  1. Misunderstood Word – If an ambiguous or a complex word is used in the message, then that is a deterrent to the individual. Jargon comes in this space. Look at the text you have written from your audience’s perspective, if there are any words which could be misinterpreted, then replace them with simpler words.
  2. Steep Gradient – If the student is expected to perform new actions, without getting enough time to learn from his previous actions, then this results in confusion. You can see this problem with most failed games, the tutorials are too small or are too confusing. Give them space to assimilate new actions, try to setup a practice play of the new actions. Games like World of Warcraft excel at these things.
  3. Lack of Mass – Attempting to teach something without anything concrete is difficult. Imagine trying to teach an abstract concept to a student without any solid examples.

For mainstream adoption, if these things are not done, then the level of  energy and commitment required for an individual to take up your content would be too high. It might attract like minded people such as yourself, but it certainly wont attract the masses.

Looking back, when I apply these to our own tour to the site, I realize that there are still colossal huge gaps to be filled.