Visual.ly now supports Google Analytics data

 

I love infographics. The way they break out data into beautiful little pictures and help you understand their impact is excellent. However, it can take a fair bit of efforts to create an infographic … believe me, I have tried and used multiple tools to do this. If you are thinking of doing those from the ground up, then you are faced with challenges such as choosing the colours, typography and which data to show in what manner.

If you are design impaired like me, then this steep learning curve is bound to turn you off.

This is where visual.ly really shines through. It provides you with templates for creating infographics. Templates which have been tried and tested and make your job of creating an infographic easy. What’s awesome is that they keep releasing kickass integrations such as this one, where in you simply have to give access to your Google Analytics data and it will create a weekly infographic such as the one above.

If you are a data nerd, then you may not appreciate the findings of this report, but then you should be able to relate to some of these important points. As a webmaster and a data nerd, I am happy that the organic search results have dropped … since now I am slowly looking at other sources of traffic. This drop in organic traffic has come due to a decent rise in social traffic and that makes me a happy webmaster.

Top 5 things you should do after launching a site

So after toiling on that idea for more than 4 to 5 months, you have finally launched your site … the journey till here was literally blood and tears. Having to either grapple with the content management system (CMS) or even worse, having to convince the developers working on your site that the site needs to be exactly as the way you want it to be and not what they want it to be. You have managed to stick to the deadline that you set for yourself and finally the site is live!

You feel like celebrating … and you should. Fireworks in the sky, Champagne flowing … you have did it. It feels good to have reached here, doesn’t it?

Reality bites

Now time for a reality check.

Your site’s journey has just started, and its completion is not the end, but just the start. You still need traffic to generate revenues, you need growth in that traffic and you need people to talk about your site. Without traffic and sustainable growth in that traffic, your site is simply going to be a liability. If you are betting your website to do your sales, then have I got a thing (or two) to say to you!

A website once built, can only generate huge traffic if you are relying on the secret sauce. That ingredient which will ensure that thousands and thousands of potential customers come flocking to your website looking to buy your product/service.

The Secret Sauce

To generate traffic, you need to be organized. You need to try out different things to see what works, and then do more of that.

secret_sauceYes. It’s that simple. You need to experiment and see what works for you. This is more work than you actually thought, but trust me … if you like the reason why you started the site, you will love promoting your site! You would love it even more when people reach out to you and seek your help.

If you can Measure, you can Scale

The more help you offer to the good folks who visit your website, the more popular would be. Since people actually start feeling your website useful. It’s a matter of finding out where these people come from and trying to see if you can get more people to visit your site from there. This is easier said than done … and that’s why you need to follow these tips and get to point where you can start doing these experiments.

So buckle up Dorothy, coz Texas is going bye, bye!

To correctly measure the traffic on your websites, you need to have a couple of things setup.

1. Google Analytics (GA)

Google Analytics

I would suggest GA because of the ease with which you can generate insightful reports and also the enterprise class features you get to use for free. There are other alternatives to GA such as Clicky, Omniture and even Alexa for that matter. However, trust me and go with Google! We will save Alexa hacking for later.

2. Google Webmaster Tools (GWT)

Google Webmaster Tools

Using GWT and GA in tandem would be the backbone of your Search Engine Optimization (SEO) operations. I have put up a Starter’s guide for SEO which you definitely need to go through. In case if Bing (Bing Is Not Google) search engine is relatively well known in your country (it’s at 16% market share as we speak in the United States), then go ahead and register on Bing Webmaster Tools (BWT) as well.

3. Start re-writing your content

Schema

I know. You have just completed this task two days back. Life is unfair, I should have told you about this before you finished the site! But in reality, be prepared to keep fine tuning the content on your website on a regular basis. I keep doing this for my top content since the post might be old, but the traffic that comes to those posts is brand new!! Do not be afraid or lazy to re-visit the content on your site. It’s a given that you will revisit it. Embracing this helps you quickly write content better for your users and also for your search engines. Here’s a starters guide to writing for search engines using Schemas.

4. You are your website

Remember, at the start. People do not know of your website. Do not expect too many visitors from the word go. In fact you probably will have to ask your friends to visit your website. So start sharing your website link with people … share it with people whom you think will benefit from the advise you are giving on the website. Share it on your social networks asking your friends to visit the site and give you reviews.

You have to pimp out that site and in style! Use your personal equity and get the traffic rolling in … if the site is good, then soon your friends and contacts will start sharing your site without being asked to! The traffic to your site will slowly grow … but at the start, you are your website. It’s a part of you and you have to ask people to come and visit your digital presence … your website. Do not shy away from this. You would be losing out on a very good initial source of traffic if you are shying away from sharing your site on your own social networks.

Are you yourself not convinced about the content you are dishing out on the site? No? Then start sharing those URLs. Have a few social sharing widgets on your site and ask your good friends to share as well!

5. Prepare for the journey ahead

journey ahead

I have already said this before, but I am going to iterate this again and again until this really sinks in.

Driving traffic to your website is a continuous activity.

This does not mean that you need to stop everything else and only keep doing these things. But, this means that you need to allocate some time in your busy week for Measurements and Experiments. You need to play with your website, and see what different things you can do on your site.

If that means learning HTML or hiring a smart guy to do this work, then so be it. It will pay off in the longer run. Also, do note that if you shy away from this activity and rely on someone else to do this for you, then you are pretty much relying on that person for your traffic and the traffic will dwindle the minute he/she goes away.

So pull up your socks, and get ready for a wonderful journey of web analysis, traffic generation and customer engagement! You are going to love it!!

Hacking your Alexa Ranking

In case if you are working in any web related business based in India, then you would be aware of Alexa. The site which maintains website rankings by traffic. These numbers are indicative, however some people rely on them so much so that they look at a definitive way of increasing the rankings only … instead of actually working on making an awesome site.

I am going to share a little secret with you.

These rankings can be easily hacked.

So, if you have a boss or a reporting manager who fusses over Alexa rankings, then here’s what you need to do –

  • Convince your team or co-workers (who are most likely bound to keep visiting your site on a regular basis) to install the Alexa browser plug-in. It’s a nifty tool for easily checking rankings of any site. Not only that, but also this is the plugin that Alexa uses to guesstimate traffic numbers on the site. Having more plugin users visit the site reduces your Alexa ranking.
  • To correctly estimate the figures, Alexa asks you to include a javascript on your site. Using this javascript, a small widget is displayed on your site … now although that might ruin the look of your initial design, the javascript will ensure that all your traffic is correctly accounted for by Alexa. Soon you should see a reduction in your Alexa rank.
  • Claim your site. Add as much detail as you can and also get some friends to give you good testimonials for the site.

Now I know what you will say … how does this really help your cause?

  • Well … over a period the person who monitors this false metric will see an improvement and hopefully ask about it. Then you can tell them about the hack. Reckoning will soon follow.
  • A competitor who is trying to assess your site’s traffic will be overwhelmed

Alexa rankings are an extremely rough and over rated method of traffic estimation. Let me repeat what I said earlier, this is a hack and should be treated as such … ideally you should be focusing on your product/service.

What is a long tail keyword?

I have been writing about the basics of SEO and search based advertising on my blog for quite some time. The common thing in both is that the first interaction in search is always the keyword based search.

Yes, this is the part where our user goes to his favorite search engine (Go Google!) and searches for this keyword. Based on how well this search engine has indexed content, it will display the Search Engine Results Page (SERP).

Search is keyword based

This bit, every other person will tell you. That you need to be listed for your main keyword.

What people do not realize is that normal people like you or me are beings which adapt to a situation. In the heydays of Google, one simple search term used to help me find the right content.

Case of Crappy Content

The problem is that since then a lot of things have changed, and the sheer amount of crappy content on the internet has increased.

What this means, is that I do not find the right page even after searching the right term! So what does the normal user do after this?

Well, he refines his search … he adds a couple of other terms after his original term … that whittles the search results by a few thousands … and he keeps doing that until he finally finds the page he wanted! The user started with one term … and has finally ended up with a series of terms! But this set of terms has helped him reach to the right piece of information. That’s what matters in the end.

This set of terms the user used in the search engine is called a long tail keyword.

Long tail keywordThe name is because the number of terms keep on growing over a period of time. The longer the tail, the more specific you get about your search.

As content generation and content indexation in a search engine keep on growing … the number of terms required to recall the correct page also grow. Neil Patel discusses this very matter in a very information post on how content length affects conversions.

What does this mean?

So now you know what is a long tail keyword … but what do yo do with this piece of theory?

Well for starters, you get to understand that the longer the keyword, the more niche the audience. This increases the chances of a conversion (if your keyword research and targeting is spot-on). Longer keywords will have lesser impressions, but higher conversions.

This also means that as time goes by, the pressure on publishers (that’s me and you if you are a blogger!) would keep getting higher to write in a much more well defined fashion. I can certainly see this in my writing which has evolved in the past 3-4 years of writing on this blog.

Demystifying (not provided) Keywords

Removing (not provided)

Google has started protecting signed in users by not reporting their search terms, instead we see a (not provided). People have written this off saying that the number is insignificant, in fact you can make use of this nifty little Custom Report to check the impact of how many searches are not reported to you. Over a period of time, it has grown to be a huge 39% of the total organic results worldwide.

Blog owners have every right to be concerned; they are missing data and for content driven blogs, this can be painful. I have noticed that for all my games posts, the %age is quite high … 70%!!!

However, there is an alternative. If you are concerned with finding out the keyword data about your site, then you can retrieve this data from Google Webmasters (GWMT). This in combination with the Top Content Report for the Non-Paid search traffic segment should get you any data you require.

Combining the GWMT data with Analytics will help you get a better understanding for the funnel data on each of your individual keywords … all the more so if you have Goals configured.

Do note that there is a slight discrepancy in the data that is reported in GA and the one which is reported in WMT. GA reports visits, WMT reports clicks. GA’s SEO report does not provide the data of the past 2 days, WMT does. So if you are just starting out, using WMT would help you gain more insights on your on-page optimization as compared to simply using Google Analytics.

Edit: I found this great (but a tad tedious) article on SEOMoz on how you can decode the (not provided) keyword. If you are not well versed with Google Analytics and Filters, then I would suggest you skip it.

What is Branded Traffic?

Have you ever searched your own name on Google?

Don’t answer that, it’s a trick question! We all have!! In fact, if you have not yet (which I would be surprised to know), you must be doing that by now!

It’s always the little bit of curiosity, perhaps a bit of reflection that drives us to see what gets listed on our own name … on our brand name. We people are brands, and the reason we search our own names is to see what shows up in the search … do our profiles show up or does a different person stealing away your thunder!

Site owners also do this, in fact they have a nice name for traffic which originates from such searches. It’s called Branded Traffic.

Branded Traffic is not only limited to search, a portion of the branded traffic is also the direct traffic viz., the set of people who already know your site URL by-heart (love you folks :-D).

Importance of Branded Traffic

Shakespeare had written in his famed Romeo and Juliet,

What’s in a name?

Well, apparently a lot! Branded Traffic is important for us …

  • These are the set of users who KNOW your site … who are searching for you. Be nice to them, these are your friends
  • If you do work on Search Engine Optimization (SEO) strategies, then you will notice that your brand keywords will have awesome Click through rates … eye popping ones. At EduPristine, the CTR of the “pristine” keyword is around 32%, that of “edupristine” is a whopping 70%!!
  • Google will always give you additional benefit for your branded keywords, so get ready to be ranked on top! In fact the sad state of the Indian SEO industry I see is that most of the sales people get clients using such statements like “

Sir, we will get you on the top of Google Rankings (Meh!!)

  • If you do have Conversions setup on your site, then you will notice that your brand keywords will perform better as compared to your non-brand keywords!! If this is not the case, then perhaps you should consider taking a serious look at your site’s navigation and information architecture
  • This traffic is yours for the taking! I cannot stress on how important tracking this metric is … in fact as your site becomes popular you should see an increase in this traffic. It’s the digital version of your brand value.

How do you measure Branded Traffic?

This one is easy-peasy!

In case if you have a Google Analytics (GA) account setup, go to Advanced Segments, and define one segment.

Branded Traffic

I have set this up in my GA, you can use this segment and customize the keyword field with your brand terms! Get the Custom Segment for your GA profile here. Please keep a note to edit this Advanced Segment after you import this in your account and change the brand keywords!!

Do set up this segment and watch the general metrics for your site. I am sure that for your branded traffic all the metrics would be outperforming the site average!

Doesn’t it feel good to be loved!

Understanding the __utmz Google Analytics Cookie

Google Analytics does tracking by using the urchin tracking cookies. In case if you do not know what are HTTP Cookies, then you need to start reading some of these articles that I am linking to!! They can give the crunch to your digital marketing initiatives.

Do bear with me through this post, I will get a bit technical. In case if you do understand a bit of PHP, you will enjoy this post. For now, just keep this information with you, it will come to your aid sometime later when you would be talking to your developers!

Some Cookie Basics first

So if you have any kind of server side script running on your server, then you can create your own cookies! You should know that on a PHP server environment, the entire set of cookies is available in the $_COOKIE reserved variable.

Isn’t this awesome? What this means is that with one line of PHP code, you can refer to all the cookies which are now on your site for each of your visitors.

If you take look under the hood, then you will see that there are many cookies used by Google Analytics.

kidakaka utmz cookie

Each of these cookies have a certain purpose. The way GA utilizes these cookies is well documented, and you can find the developer note here.

So why the __utmz Cookie?

The __utmz cookie contains the traffic source information in Urchin tracker format. It contains information about how and when an individual visitor hits your site for the FIRST time. That means whenever the visitor comes back to your site, this value remains unchanged.

Imagine a scenario wherein a visitor first sees a post of yours on Facebook, or on Google … or other traffic sources. The visitor comes to the site, checks out a few pages and goes away (… such a shame!!). After a few days, the same visitor comes back to the site via an ad. This time the visitor leaves his information on one of your contact forms (I do hope you are using these!).

How would you know that the user is a repeat visitor? The form will only contain data which is about the visitor’s current visit.

So, whom would you attribute this event to? Your advertisement (the later) or your social media sharing (the former)? Do you believe in first impressions or do you believe in the recency effect?

Without having information about the user’s previous visit to your site, you will always choose the later. Thus misattributing your visitor acquisition to the wrong medium! And that’s why the __utmz cookie is so important! In effect it represents a unique visitor for your website.

I treat the __utmz cookie as equal to a real person!!

Associated with it is a story, this story which rolls out in a set of visits. Google Analytics can tell you if you are willing to sift through the data that is available to you.

What can we do with this Cookie?

How do we bite into this Cookie? Well, there are more than one method of cutting this cookie!!

  • If you have conversions on your site (Downloads, Sales, Contact Forms, etc), then you can always use the value in this cookie to track the origin of the visitor. This will give you a definite number on which traffic source (and which marketing campaign) is more effective for you when it comes down to conversions.
  • Each __utmz has a unique value set, this unique value can be converted into a Custom Variable and you can then track a unique visitor across your site using this Custom Variable (the free version of Google Analytics allows 5 Custom Variables, so use them sparingly).
  • For the more technically sound platforms, you can use this and the other GA cookies to track the visitor ACROSS multiple visits. However, there are other tools which are far more easier to setup to do this viz., Mixpanel.
  • If you are betting a lot on acquisition of traffic via Search engines, then the __utmz cookie can be mined for keyword data … yes, the data which people are searching for and are coming to your site. However, as of 2013, GA only provides the keyword data of users who have not signed in into their Google Accounts (around 30% of the data is not available).

Hmmm … crunchy delight!! And nutritious as well!!

I would love to hear from you how else can we use this and the other Cookies. In the meantime, do start integrating your Cookies with your CRM for more visitor intelligence!