I have been working for the past decade or so, and almost always in the Technology department, in fact, I have headed this department in at least 3 different companies yet. In all these organizations, I hand picked and built the entire team from scratch, was involved in mentoring and training them as well. Yes, I am a technology geek and I am loving it!
Being a geek means having strong opinions about those things … when it comes to technology, yes I like to have a perspective about it from different view points. Notice the difference between opinion and perspective … the earlier has to do something with ego and may not be an open framework of mind to work with, the later is a bit more open and helps you broaden your views. This is one such post … my view about technology has been broadened … when I came to read Srinivas V.’s blog about Technology: A Citizenship Perspective. It’s an interesting perspective to technology, here’s an excerpt –
Technology enables us at three levels.
At the first, surface level, technology is a tool, a convenience, a method of doing things faster, with less effort, more accurately, etc. Using technology as a tool, we can achieve tremendous savings in terms of human effort and removal of drudgery.
At the second, deeper level, technology transforms into an enabler of scale and multiplied capacity to serve. Using technology as a scale enabler we can provide access to millions, provide anywhere-anytime support, etc.
At the third, deepest level, technology becomes an engine for human and social transformation. Technology then transforms man’s possibilities, man’s power to contribute, man’s ability to significantly change the equation between him and traditional systems of delivery and control.
Ahh … it can be a mindful to go through the entire bit, the original post is even lengthier (and I would advise that you read through it atleast a couple of times before you decide to comment!).
So, we all know that an ipod is essentially an mp3 player. It helps us to listen to music that we want to listen to. This would be technology as a tool. If we get stuck here, then we would end up harping about processes, methodologies and functionality.
If we go to the next level, then this same functionality which was being done for 1-2 people now needs to be done for a 1000. It should scale. If we are at this problem … then you are handling scalability. We would end up talking about uptime, users, requests per unit time and so forth. This is a numbers game, how many more can I handle – that’s the question that you would end up asking your system.
The third level that’s being discussed changes the way we normally do things. Apple changed the way we listen to music, Google changed the way we use email, Facebook is pretty much dictating what we do online in our idle time. Technology that changes you.
To be honest, my initial response was to disagree with this, however think about it. When people work on a technology … the approach they are taking decides which level the technology will go to. If they build it to work, it will be a tool. If they build it to scale, it will be a scalable tool. If they build it to change lives, it will be a transformative tool. Most of the awesome products that we know, were created with the change in mind. Not functionality, not scalability … but change. And change they did.